Let's Keep Talking
The growing change to a knowledge driven workforce in our times has made the command- and- control approach to managing people a less viable form of communication. There is therefore now an increasing need for communication in the workplace to become more dynamic, sophisticated and conversational. As a leader in your team, you must consciously engage with colleagues in a way that resembles an ordinary person-to-person conversation more than it does a series of commands from on high. True and lasting leadership is not really position-oriented but driven by influence. The ability to command followership without coercion is leadership. By engaging in communication exchanges, organizations can avail themselves the benefit of functioning like small entities no matter how large they grow to become. By talking with colleagues, rather than simply issuing orders, leaders can retain or recapture operational flexibility, high levels of employee engagement and tight strategic alignment. ...