Be Extra Ordinary – Learn!
Have you ever
arrived at certain crossroads in life where the leading question on your mind
is, “What do I do from here?” Or did this question come to you in another guise,
like “How did I get here?” or “What do I do next with my life?”
Not to worry:
you are not alone. These kinds of questions often come up when you have to make
decisions whose implication can be so far-reaching that it would determine the
next lane life would take you. This decision would determine whether you would merely
cope for the rest of your life, reacting to the vicissitudes hurled at you; or
whether you would thrive and build an extraordinary life.
The
best way to make the most of life is to commit to life-long learning.
The advantages
of economies of scale will diminish as cutting-edge technologies continue to
impact everyday life. Only organisations with people who can learn will survive
the emerging new world. If you think you can figure out what will happen in the
next curve of innovation, you’re in serious need of humility – you need to
learn. Only your commitment to learning can improve the quality of your life.
The
best way to live an extraordinary life is to be better every day – to learn
every day. Better is Bigger!
Every business
would be rewarded for growing better, instead of bigger. ‘Better’ in terms of
the quality of our people, capacity to learn, what we produce and our
workplace. Rather than seeking to be the largest company in the world, seek to
be the best. Better is Bigger! Emphasis on growing bigger with no thought to
growing better is a foundation for squandered energy and resources.
For Businesses
An organisation
develops along with its people. As the organisation sets up conditions which
encourage people to grow, the organisation also grows. If you become rich by
winning the lottery, you’ve achieved something extraordinary but you’ve not
expanded your capacity to win future lotteries. Look beyond your pre-existing
ideas and productively change the way you think and interact.
The people who
contribute most to an enterprise are those who are committed to expanding their
own capacity to pursue a vision and build collective systems.
As an organisation,
the only sustainable source of competitive advantage is your ability to learn
faster than your competitors. Every new insight, invention, process or product
is a learning curve. You may not need to be secretive about your winning
formula if you continue to learn and generate new ideas that are incorporated
into your work.
How do I know if I’m truly learning?
When you can do
things that you couldn’t do before, learning has taken place. The true test of
learning is the improved results you produce. As your new skills &
capabilities develop, the world you “see” literally shifts.
When
an Organisation’s Culture is not progressive…
Everyone, from
the gateman to the CEO, contributes to an organisation’s culture but senior
managers have more responsibility. Every aspect of senior managers’
performance, conversation and actions must demonstrate organisational values.
Senior managers must be visibly willing to take a stand for the guiding ideas
they consider important while remaining open to other points of view.
You can change
overarching beliefs and assumptions that support undesirable culture by
changing the stories you tell your people. Good ideas drive out bad ideas. As
you continue to tell new stories, a desirable culture will emerge. Unfortunately,
not many people are open to good ideas.
Every organisation
is a product of how its people think and interact. Changing the way we interact
goes beyond redesigning the formal structures of the organisation, to the
hard-to-see patterns of interaction between people and processes. Shared
vision, systems thinking and team learning are key to changing the way we
interact at work.
The most
daunting organisational barriers are created by people’s wishes, expectations,
beliefs and habits that are taken for granted. The way to change fast and for
the better is to develop people’s capacity to think and interact differently.
Attributes of a
learning organisation
A learning
organisation invests what’s necessary to create an environment that helps
employees become high-quality contributors. It is where people feel they are
doing something that matters to them and their organisation. It is where no one
is killed for making mistakes – where
experiments, risks and open assessments are commonplace.
People
are more intelligent together than they are individually.
It is where
there’s mutual respect and trust, no matter their varying positions. Every
individual is somehow stretching, growing or enhancing his or her capacity to
create value. Employees are invited to learn what’s going on at every level of
the organisation, so they can understand how their actions influence others.
The visions of
the enterprise emerge from all levels and are shared by all. There are few
sacred cows or undiscussable subjects. People feel free to inquire about each
other’s assumptions and biases. It is important to leverage relationships to
dissolve barriers through collaboration.
Building
Closeness among Colleagues at Work
Intimacy among
staffers starts with a commitment to get to know the people behind job titles,
roles or function. To produce intimacy, start conversing. If someone expresses
distaste or interest in something, ask for the source.
Intimacy
doesn’t mean probing into secrets, stepping over the bounds of propriety, or
invading privacy. If someone asks you; answer honestly. When we deeply care
about our common purpose, we recognise the need for each other’s contributions.
However, be
aware that while intimacy offers a rich sense of involvement, it also implies
vulnerability. Intimacy is not sexuality
in the workplace, nor does it mean giving free rein to every emotional impulse.
Expressing feeling is a skill that improves with practice. A company hoping to
attract millennials has no choice but to permit the display of human feelings
in the workplace.
Here is the
model for promoting good relationships at work:
·
Share relevant information, knowing this may involve
educating people to comprehend the information.
·
Share credit. Relationships can’t grow where only one
person – usually the “boss” – takes credit for all the work.
·
Reward and recognise honesty and openness.
·
Reward and promote partnerships, particularly across
functions and at all levels of the organisation.
·
Hold dialogues or skillful discussions focused on
people’s perceptions of their relationships.
·
Managers must have a higher level faith in the
capability of people to develop over the long term.
·
The lifeblood of the organisation is the capacity for
dialogue – not just at team level but throughout the enterprise.
·
Commitment builds when people are an active part of
the experience of creating something they value together.
Finally, if
intellectual capital is the key asset in our age, then conversations about
things that matter are essential for breakthrough thinking and collaborative
innovation.
Organisations
are centres of meaning and larger purpose to which employees commit themselves.
People have always found their sources of meaning where they spend the majority
of their time. For most of us, it’s the workplace. Make it worth their while!




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